Privacy & data use
This policy explains how Ureka Stream Studio and the Ureka Stream Studio Connector Chrome extension collect, use, store, and share information.
This policy applies to Ureka Stream Studio, the Ureka Stream Studio Connector Chrome extension (the “Connector”), and related support and diagnostic services operated by Ureka Stream Studio (“Ureka,” “we,” “us,” or “our”).
Ureka is an independent product and is not affiliated with or endorsed by Whatnot.
When you create or use a Ureka account, we may handle your email address, internal user or account identifier, subscription status, and a Connector authentication token. Ureka does not collect your Whatnot password. Payment-card details are handled by our payment provider and are not stored by the Connector.
To provide live synchronization, the Connector reads the supported Whatnot seller-dashboard pages you open. Depending on the type of break, this may include:
This information is processed only on the Whatnot seller-dashboard and Ureka Studio pages covered by the Connector’s declared permissions. The Connector does not collect your general browsing history.
The Connector stores settings and operational state in Chrome storage, such as the selected board, panel position and minimized state, connection information, sync safeguards, and recent diagnostic events.
When you use “Report a problem,” or when the Connector records a high-confidence failure for support, Ureka may receive a sanitized report containing the Connector version, seller identifier, page type or URL, break counts, parser and sync status, recent technical events, and an optional description you enter. These reports are designed to exclude passwords, payment information, authentication tokens, browser history, and raw Whatnot page HTML.
We use information only to:
We do not use Connector data for advertising, unrelated profiling, lending, or determining creditworthiness.
We do not sell personal or sensitive user data. We disclose information only as needed to operate Ureka, at your direction, or when legally required. Service providers may include:
These providers may process information only to supply their services to Ureka, subject to their applicable terms and privacy commitments. We may also disclose information when required by law, to protect users, or to investigate fraud, abuse, or security threats.
The use of information received from Chrome APIs will adhere to the Chrome Web Store User Data Policy, including the Limited Use requirements.
Ureka limits the use and transfer of Connector data to providing and improving the Connector’s single disclosed purpose and related security, reliability, support, and legal-compliance needs. Human access is limited to cases where it is necessary for security, abuse prevention, legal compliance, or user-authorized support.
Local Connector settings remain in Chrome storage until you remove them, clear the extension’s data, or uninstall the Connector. Account, synchronization, subscription, and support records are retained only for as long as reasonably necessary to provide the service, investigate reliability or security issues, meet legal obligations, and resolve disputes.
You may request access, correction, or deletion of your Ureka account data by emailing adelacruz@urekastreamstudio.com. We may retain limited information when required by law or necessary to protect the service and its users.
Ureka uses HTTPS for data transmitted between the Connector, Ureka Stream Studio, and our service providers. We use access controls and other reasonable safeguards designed to protect stored information. No method of transmission or storage is completely secure, but we work to limit the information collected and restrict access to operational needs.
Ureka Stream Studio is intended for business users and is not directed to children under 13. We do not knowingly collect personal information from children under 13.
We may update this policy when Ureka’s features, providers, or legal obligations change. We will post the updated policy at this address and revise the effective date above. Material changes to Connector data practices will also be disclosed as required by applicable Chrome Web Store policy.
Questions or privacy requests may be sent to:
Ureka Stream Studio
adelacruz@urekastreamstudio.com